Terms & Conditions

Effective Date: 04/15/2025

Welcome to HubQ. These Terms & Conditions ("Terms") form a legally binding agreement between you ("you" or "User") and HubQ, Inc. ("HubQ", "we", "us", or "our") concerning your use of our website, mobile application, and related services (collectively, the "Services"). By accessing or using the Services, you confirm that you understand and agree to be bound by these Terms. If you do not agree, you must not access or use the Services.

Use of the Services

HubQ provides a digital platform where individuals and businesses can discover and book travel deals, purchase tickets to events, explore and post local offers and promotions, and share content within an interactive social space. The Services also connect you to third-party providers such as hotels, airlines, event organizers, and local merchants ("Suppliers").

You must be at least 18 years old to use the Services or create an account. By using the Services, you affirm that you are legally eligible to enter into this agreement. If you use the Services on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.

Account Registration and Responsibility

To access certain features of the Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

HubQ reserves the right to suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms or engaged in unlawful or inappropriate behavior.

Bookings, Purchases, and Payments

The Services may allow you to purchase travel services, event tickets, or promotional deals. These transactions are typically fulfilled by third-party Suppliers, not HubQ. Prices, availability, and terms of service are subject to change and are governed by the respective Supplier.

You agree to pay all applicable fees and charges incurred in connection with your account. HubQ may use third-party payment processors (e.g., Stripe) to facilitate these transactions. By making a purchase, you authorize HubQ to transmit your payment and related information to the necessary parties.

HubQ is not responsible for Supplier terms, cancellation policies, refund disputes, or service quality. You are encouraged to review the policies of any Supplier prior to making a reservation or purchase.

Content Submission and Usage

Users may upload or share content through the Services, including reviews, images, videos, event promotions, and business listings ("User Content"). You are solely responsible for the content you submit and agree not to upload any material that is unlawful, offensive, misleading, or infringes on the rights of others.

By submitting User Content, you grant HubQ a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute that content in connection with the Services, marketing, or community features. You retain ownership of your content, but HubQ has the right to moderate or remove content at our sole discretion.

Prohibited Conduct

You agree to use the Services in a lawful and respectful manner. You must not:

Violate any local, national, or international law;
Post content that is obscene, discriminatory, threatening, or deceptive;
Use the Services to harass, stalk, or abuse others;
Misrepresent your identity or affiliations;
Upload viruses, spyware, or harmful code;
Reverse engineer or interfere with the Service infrastructure;
Exploit or resell the platform or any part of it without permission.

Any breach of this section may result in immediate termination of your access to the Services and potential legal action.

Intellectual Property

All content, trademarks, technology, and branding within the Services—excluding User Content—is the property of HubQ or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-transferable license to access and use the Services for personal or authorized business purposes. You may not copy, distribute, or modify any part of the platform without express written consent from HubQ.

Third-Party Services

HubQ connects users with third-party Suppliers and service providers. We are not responsible for the conduct, terms, services, or content provided by these third parties. Any disputes, claims, or dissatisfaction related to services booked or purchased through the platform must be resolved with the applicable Supplier.

HubQ may display content from third-party websites or advertisers. We do not endorse or take responsibility for third-party content and encourage users to review their terms before engaging.

Dispute Resolution

We encourage you to first contact support@hubq.ai to attempt an informal resolution of any concern or complaint.

In the event of a dispute, you and HubQ agree to resolve all claims through final and binding arbitration rather than in court. This includes any dispute regarding the Services, transactions, or these Terms. Arbitration will be administered through JAMS, or a similar body, and conducted in accordance with their streamlined rules.

Class Action Waiver: You agree to resolve disputes on an individual basis only, and not as part of a class, collective, or representative action. You waive any right to participate in a class action or jury trial.

For international users, disputes will be governed by the laws of your local jurisdiction unless otherwise required.

Termination

HubQ reserves the right to suspend, deactivate, or delete any account that violates these Terms or is associated with suspicious or abusive activity. You may terminate your account at any time through the settings panel or by contacting us directly. Termination does not affect any obligations or rights accrued prior to termination.

Disclaimer of Warranties

The Services are provided "as is" and "as available," without warranty of any kind. HubQ does not warrant that the Services will be error-free, uninterrupted, or secure, or that any content will be accurate or reliable.

We disclaim all warranties, express or implied, including fitness for a particular purpose, non-infringement, and merchantability. Use of the Services is at your own risk.

Limitation of Liability

To the maximum extent permitted by law, HubQ shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the Services or your interactions with any Supplier.

HubQ's total liability to you for all claims in any 12-month period shall not exceed the total amount paid by you to HubQ for Services during that period.

Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Effective Date” at the top and may notify you through the platform. Your continued use of the Services constitutes acceptance of the updated Terms.